Privacy Policy

This Privacy Policy describes how Anabolic Doc, Inc. and/or its subsidiaries (collectively, “Company,” “we,” “our,” or “us”) collects, uses, and shares User (“you,” “your,” “User”) data and information in connection with the website located at:
www.testosteronology.com (“Website”) and the Testosteronology Health Portal™ and/or “Metabolic Promotion” mobile application(s) (the “Application”). Collectively, the Website and the Application are the “Platform.” Your access and use of the Platform, its content (“Content”), any products or services provided through the Platform or by the Company, and any affiliated website, software, or application owned or operated by the Company (collectively, the “Services”) are governed by this Privacy Policy and the Company’s Terms and Conditions.

This Privacy Policy Details:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
How do we protect your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Children’s Online Privacy Protection Act (COPPA)
Privacy policies of other websites
Changes to our privacy policy
How to contact us

What Data Do We Collect?

The Company collects or receives the following data:

Personal Identification Information (PII):
Name, email address, telephone number, physical address, credit card information, bank account information, and other information not considered to be “health” or “medical” information.

Protected Health Information (PHI):
Age, date and place of birth, health information, diet, prescription medication information, insurance or medical claim data, laboratory results or records.

Healthcare Provider or Pharmacy Information:
Name, email address, telephone number, physical address.

Data Automatically Collected Through Platform Use:

Purchase history
User preferences
IP address
Geolocation data

How Do We Collect Your Data?

We collect and process data when you:

Complete a transaction using Stripe for payment or financial information;

Voluntarily complete surveys or provide feedback via email;

Use or view our Platform through your browser’s cookies.

How Will We Use Your Data?

The Company collects your data to:

Support research and development of Services;
Conduct analytics;
Process orders;
Manage user information and accounts;
Email special offers on similar products and services;
Track population trends in medication, diet, and diagnosis by demographics and geography.

We do not sell your data under any circumstances.

Affiliated third parties that may access your data or cookies include:

Google Analytics
Facebook Pixel
Laboratory partners (including HealthLabs)
Twilio / SendGrid
TikTok, Facebook, Instagram, YouTube, and other social media platforms
Stripe (payment processing)
MailChimp (marketing communications)

You acknowledge that these third parties maintain their own independent Notices of Privacy Practices and privacy policies, which you are responsible for reviewing.

How Do We Store Your Data?

Company data is stored on secure servers.

We do not store your payment or financial information; this is handled by our Merchant Processing partner.

Data retention:

We retain your data for five (5) years following termination or deactivation of your subscription.
Data is stored indefinitely while your subscription remains active.
Data may be stored for ongoing research and development.
Upon your request, the Company will discontinue storing your data.

How Do We Protect Your Data?

We protect stored data, including PII and PHI, using encryption and military-grade security measures.

The Company is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). HIPAA does not apply simply because health information is involved. In certain cases, where the Company functions as a “business associate,” HIPAA provisions may apply regarding PHI provided to affiliated third parties.

Protected Information under state or federal law will be used or disclosed only as permitted. Information not considered Protected Information may be used or disclosed per this Privacy Policy.

By using the Platform, you agree that information submitted to the Company not intended solely for diagnosis or treatment by affiliated third parties (including Labs) is not considered Protected Information and is instead governed by this Privacy Policy and applicable state laws.

Marketing

The Company may send you information about products and services via emails issued by the Company or by MailChimp, Twilio, or SendGrid.

You may opt out at any time using the “unsubscribe” link on marketing emails.

What Are Your Data Protection Rights?

Users are entitled to:

Right to access: Request copies of your personal data.
Right to rectification: Request correction or completion of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data under certain conditions.
Right to restrict processing: Request limiting the processing of your data.
Right to object to processing: Object to how we process your data under certain conditions.
Right to data portability: Request transfer of your data to another organization or to you.

We will respond within 30 days of receiving your request.

To exercise your rights, contact us at:

2151 E Commercial Boulevard, Suite 302, Fort Lauderdale, FL 33308
Email: admin@testosteronology.com

Notice to California Residents

California residents may submit two personal information requests per 12-month period. Requests will be answered within 45 days. Users must provide verification information.

What Are Cookies?

Cookies are text files placed on your device to collect standard Internet log information and visitor behavior data.

Learn more at: www.allaboutcookies.org

How Do We Use Cookies?

We use cookies to:

Keep you signed in
Store user preferences
Understand Platform usage
Track trends by geographic location

Types of Cookies We Use

Functionality Cookies:
Recognize users and remember preferences (language, location).
These may include first-party and third-party cookies.

Advertising Cookies:
Collect data about site visits, pages viewed, links clicked, browser/device information, and IP address.
We may share limited cookie-derived data with advertising partners.

How to Manage Cookies

You may set your browser to refuse cookies. Instructions for removal are available at the link above.
Note: Some Platform features may not function without necessary cookies.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from users under age 13.
If you believe a child under 13 has provided data, contact us so we may delete it.

Parents are encouraged to supervise online activity and instruct children not to provide personal information online.

Privacy Policies of Other Websites

The Platform contains links to other websites. Our Privacy Policy applies only to our Platform. You should review privacy policies of any external sites you visit.

Changes to This Privacy Policy

We review our Privacy Policy regularly and post updates on this webpage.
Notice of changes will also be emailed through MailChimp.

How to Contact Us

For questions about this Privacy Policy or your data rights, contact: admin@testosteronology.com